Return Policy

• Should the purchased product be not suitable to you for some reason, you have the right to return it during 14 days time and get 100% refund (according to Sect. 2.6 of the General Conditions).
• Return policy does not apply to products such as opened computer software, movies, music, games and other audio-visual content, as well as opened consumables such as printer ink and toner cartridges, digital gift certificates and prepaid codes. Additionally, products not suitable for return due to hygienic or medical reasons, cannot be returned after the packaging has been removed.


• In odrer to return the product, send an e-mail to address

• The sum payed for the returning product will be refunded to the client’s bank account within 14 days from the date we recieve returned items.
• The returning product shall not be used and must be in its original packaging.